Privacy Policy

Privacy Policy

This privacy policy describes how Precision Glassblowing, Inc. (“we”, “us”, or “our”) collects, uses, and protects the personal information of our website visitors and customers (“you” or “your”). By using our website, you agree to the terms of this privacy policy.

What personal information do we collect?

We collect the following personal information from you when you use our website:

• Contact information, such as your name, email address, phone number, and company name, when you fill out our web forms, place an order, request a quote, or contact us by email or phone.

• Payment information, such as your credit card number, billing address, and shipping address, when you make a purchase on our website. We use a third-party payment processor to process your payment and we do not store your payment information on our servers.

• Technical information, such as your IP address, browser type, device type, operating system, and other information about your use of our website. We use cookies and other tracking technologies to collect this information.

How do we collect the personal information?

We collect the personal information directly from you when you provide it to us through our web forms, email, phone, or other means. We also collect the personal information automatically from your browser or device when you visit our website. We use cookies and other tracking technologies to collect this information. Cookies are small files that are stored on your device and that allow us to recognize you and remember your preferences. You can manage your cookie settings in your browser or device settings.

Why do we collect the personal information?

We collect the personal information for the following purposes:

• To provide you with the products and services that you request or purchase from us, such as processing your orders, delivering your products, communicating with you, and providing customer support.

• To improve our website, products, and services, such as analyzing your feedback, conducting research, testing new features, and enhancing user experience.

• To market our products and services to you, such as sending you newsletters, promotions, offers, and other information that may interest you. You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in the email or contacting us at orders@precisionglassblowing.com.

• To comply with our legal obligations, such as responding to requests from authorities, enforcing our terms and conditions, and protecting our rights and interests.

How do we use the personal information?

We use the personal information only for the purposes for which we collected it, as described in this privacy policy. We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share your personal information with third parties who provide services to us or on our behalf, such as payment processing, shipping, hosting, analytics, email delivery, etc. We require these third parties to protect your personal information and use it only for the purposes for which we disclosed it to them.

How do we protect the personal information?

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use encryption, security software, firewalls, and other technologies to safeguard your personal information. We also limit the access to your personal information to our employees, contractors, and agents who need it to perform their duties and who are bound by confidentiality agreements. However, no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your personal information.

Cookies

 If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How do we respect your rights?

You have the following rights regarding your personal information:

• You can access, update, correct, or delete your personal information by logging into your account on our website or contacting us at orders@precisionglassblowing.com.

• You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in the email or contacting us at orders@precisionglassblowing.com.

• You can withdraw your consent to our use of your personal information at any time by contacting us at orders@precisionglassblowing.com. Please note that this may affect your ability to use some of our products and services.

• You can request a copy of your personal information that we hold by contacting us at orders@precisionglassblowing.com. We may charge a reasonable fee for this service, as permitted by law.

• You can lodge a complaint with a supervisory authority in your country or region if you believe that we have violated your privacy rights.

How do we update this privacy policy?

We may update this privacy policy from time to time to reflect changes in our practices, laws, or regulations. We will notify you of any material changes by posting the updated privacy policy on our website and indicating the date of the last revision. Your continued use of our website after the update constitutes your acceptance of the updated privacy policy.

How do you contact us?

If you have any questions, comments, or concerns about this privacy policy or our privacy practices, please contact us at:

Precision Glassblowing, Inc.
14775 E. Hinsdale Ave.
Centennial, CO 80112
USA
Phone: 303-693-7329
Email: orders@precisionglassblowing.com